THE OTHER 23

Frequently Asked Questions

Clear answers to the questions we hear most about consultations, recovery, hormone optimization and weight management, aesthetics, and how to begin at The Other 23 Wellness and Med Spa.

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We are currently self-pay with transparent pricing. View pricing or ask the team during your visit.

Before you arrive

Answers for your first visit and beyond

Every plan begins with a consultation so suitability is reviewed individually. Individual results vary, and nothing here is medical advice.

01

What is The Other 23?

The Other 23 is a veteran-owned wellness center and med spa serving Camp Hill, Hanover, Harrisburg, and Central Pennsylvania. We combine advanced recovery technologies with medically supervised hormone optimization and weight management and refined aesthetic treatments, all under the oversight of board-certified physician Dr. Joseph F. Thomas, DO, MBA. Our philosophy is simple: one hour with us should make every other hour better. Please note that our Harrisburg space is a specialized recovery partnership inside Platinum Fitness and does not offer our full range of services.

02

Do I need a consultation first?

Yes. A consultation helps us understand your health history, goals, and baseline. Medical programs — including TRT, GLP-1, and peptide therapy — require a consultation and labs before anything is prescribed. A consultation also helps us build the right plan for recovery and aesthetic services.

03

What recovery services do you offer?

We offer infrared sauna, cold plunge, cryotherapy, a mild hyperbaric oxygen chamber (HBOT), red light therapy, Normatec compression, and 3D body scan. Suitability for each is reviewed during your consultation. Individual results vary, and these services are not presented as treatments for disease.

04

What is TRT and who is it for?

Testosterone replacement therapy (TRT) is a medically supervised plan for men with clinically low testosterone confirmed by labs. It may address symptoms such as fatigue, low libido, and changes in muscle or mood, though these symptoms can have other causes. Candidacy is determined clinically, and TRT is not right for everyone.

05

How does the online weight management program work?

Our online weight management program is available throughout Pennsylvania. It begins with a clinical consultation and labs, followed by a personalized protocol that may include GLP-1 medication, peptide therapy, and lifestyle guidance. When appropriate, physician-prescribed medications are shipped directly to your door. This is not a quick fix, and individual results vary.

06

What aesthetic treatments do you offer?

We offer Botox, Jeuveau, cryo facials, and RF skin tightening. These procedures operate under medical oversight. Individual results vary, and a consultation is recommended to determine what is right for you.

07

Are services medically supervised?

Yes. All of our medical, wellness, and aesthetic services operate under the oversight of Dr. Joseph F. Thomas, DO, MBA, a board-certified physician.

08

Do you accept insurance?

No, we are currently self-pay. We offer transparent pricing, and our team can discuss pricing and financing options during your consultation.

09

Where are you located?

We serve Central Pennsylvania from our full-service Camp Hill location, our aesthetics-focused Hanover location, and our specialized Harrisburg recovery space inside Platinum Fitness, which is accessed through the Platinum Fitness Premium Wellness Membership. Our online medical programs are available to patients across Pennsylvania when clinically appropriate, with medication shipped directly to you. For current location details and hours, please see our Locations and Contact pages.

10

How do I get started?

Book a consultation online or contact our team. We will help you decide whether recovery, medical optimization, aesthetics, or a combination is the right fit for you.

Ready when you are

Still have questions? Let’s talk it through.

Book a consultation or reach out to our team. We’ll help you find the right starting point for recovery, medical optimization, aesthetics, or a combination.

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